Nancy Hendrickson

On Leadership

“Leadership is the ability to listen, evaluate, and then – with a clear focus – lead your team to a successful outcome.”

On Delivering Results

We build long-term relationships with our clients. Not only do we help them meet their present goals, but we also aid in anticipating future challenges.

Experience

I have more than 20 years experience in working on websites and writing customer-focused communications. During this time I’ve have a large degree of success in analyzing sites for best practices as well as making needed changes to increase end-user satisfaction and conversion. I have written five books and hundreds of magazine articles on a variety of topics, including medicine, aerospace, and education.

Education

  • San Diego State University
  • BA English/History Missouri Western State University
  • Certificate, Ad Writing, Roy Williams’  Academy, Austin, Texas

My Interests

I have a life-long interest in history,  genealogy and writing. I am an instructor at Family Tree University and Writer’s Digest University. I also enjoy getting down to the beach in San Diego and flying my delta-wing stunt kite. My vacation time is almost always spent in the “frontier West”, where I indulge my passion for post-Civil War American history.

“Jeff Carpenter is, hands-down, the best project manager I’ve ever worked with. His attention to detail and committment to the highest standards of customer satisfaction are unequaled.”