Cristine Carpenter, Co-Founder and President
“As a five foot tall, 95-pound woman serving as a supervisor within the Navy Marine Corps Personnel Mobilization Unit, I learned that small voices can have large positive impacts within even the largest of organizations. The key is an unwavering focus on exceeding the expectations of the people you are serving. When leaders set expectations and empower everyone in their office, from the back office data entry clerk to the most senior in rank to act in the best interest of their customer, organizations thrive.”
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Jeffrey Carpenter, Co-Founder and Vice-President
“Effective leadership requires a clear vision of what is to be achieved and the ability to align the skills, knowledge, commitment, and actions of individuals around a unified approach for realizing the vision. The times I’ve faltered as a leader have been when I’ve lost focus of the vision. It in those moments a leader MUST step back from the day-to-day activities and regain perspective.”
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Philip Platt, Managing Partner
“True leadership is service to others through inspiration and compassion.. Delivering results means starting with the end in mind. Work backward from the desired outcomes, which must be clearly defined at the outset and used to guide all your planning, team building, strategy development, project tasks, risk mitigation, communications, and metrics.”
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Harold Tran, Senior Project Manager
“I feel that leadership comes through passion and inspiration, not by position. Delivering results for our clients is the reason we are in business. I listen to the challenges facing our clients and am committed to doing what’s best for them by leading teams that execute, collaborate, and communicate with transparency.”
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Directors
Nancy Hendrickson, Chief Communications Officer
Harold Tran, Senior Project Manager
Michael Kopito, Senior Customer Loyalty & Enterprise Training Consultant
Wendalyn Garcia, Director of Client Services
Client Services
Clara Evans
Jennifer Wolverton
Ruth Perez
Izora Gales
Marisol Lin
